Any company in Dubai involved in import or export activities must have a Dubai Import Code issued by Dubai Customs. This unique identifier allows businesses to legally import goods into Dubai, ensuring compliance with customs regulations and smooth customs clearance. Without a valid import code Dubai also known as a custom import code, importing or exporting goods becomes impossible, leading to delays and penalties.
Whether dealing with a new import code or handling code renewal, businesses must stay compliant with Dubai Trade regulations. Understanding the process of obtaining and maintaining the Dubai customs code also known as the export code or import code in Dubai is essential for uninterrupted international trade operations.
How to Get a Dubai Import Code: A Simple Process
Register on the Dubai Trade Portal
- Visit dubaitrade.ae/en/ and create an account.
- Provide company details and upload the required documents.
Submit the Import Code Application
- Log in to your Dubai Trade account.
- Fill out the application form under the Dubai Customs section.
- Attach all required documents and review the details before submission.
Pay the Import Code Fees
- Application fee: AED 100
- Knowledge and Innovation fee: AED 20
- Import Code issuance fee: AED 120
- Complete the payment through the portal’s secure gateway.
Receive Approval from Dubai Customs
- Dubai Customs will verify your application and documents.
- Processing usually takes 2–3 business days.
Get Your Import Code
- Once approved, your Dubai Import Code will be issued.
- You can now legally import goods into Dubai.
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Who Can Apply for an Import Code in Dubai? Essential Regulations for Businesses
Businesses involved in importing goods to Dubai must obtain an Import Code from Dubai Customs. This code is mandatory for customs clearance and is issued to companies holding a valid trade license. Understanding the regulations ensures smooth import operations and compliance with UAE laws.
Businesses and entities involved in import and export must obtain an Import Code from Dubai Customs. Eligible applicants include:
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- UAE-Registered Companies – Businesses in Dubai Mainland (via DED) or Free Zones (JAFZA, DAFZA, DMCC).
- Foreign Companies – International firms with a branch or local agent in Dubai.
- Freelancers & Individual Traders – Sole proprietors with a license for import/export.
- Government & Semi-Government Entities – Public sector bodies involved in trade.
- Import/Export Businesses – Companies dealing in goods for resale, manufacturing, or distribution.
- Special Cases – Certain businesses may apply with government approval.
Dubai Customs regulates imports and exports to ensure compliance with UAE trade laws. An Import Code is a legal requirement for any business involved in cross-border trade.
Key Regulations
- Required for all import/export activities.
- Issued and monitored by Dubai Customs.
- Only businesses with a valid trade license can apply.
- Mandatory for customs clearance.
- Must be renewed periodically.
- Subject to UAE and GCC import policies.
Why It’s Needed
- Allows Dubai Customs to track imports.
- Prevents illegal trade and ensures compliance.
- Links businesses to UAE tax and duty systems.
- Enables smooth international trade operations.
Non-compliance can lead to fines, suspension, or seizure of goods. Keeping the Import Code active is essential for uninterrupted business.
Regulated Imports: Prohibited and Restricted Goods in Dubai
Prohibited Items
- Narcotics & Drugs – Banned substances, including recreational and unapproved prescription drugs.
- Weapons & Explosives – Firearms, ammunition, and related materials without prior government authorization.
- Counterfeit & Forged Items – Fake currency, counterfeit goods, and forged documents.
- Obscene & Offensive Materials – Pornographic content, publications contradicting Islamic values, or materials promoting religious intolerance.
- Endangered Wildlife Products – Items derived from protected species, including ivory and certain animal skins.
- Gambling Tools – Slot machines, gambling devices, and related paraphernalia.
Restricted Items
- Pharmaceuticals & Medical Equipment – Import requires approval from the UAE Ministry of Health and Prevention.
- Alcohol & Tobacco – Subject to customs duty and can only be imported by licensed entities.
- Food & Agricultural Products – Must meet UAE food safety standards and require approval from Dubai Municipality.
- Broadcasting & Telecommunication Equipment – Needs approval from the Telecommunications and Digital Government Regulatory Authority (TDRA).
- Chemical & Hazardous Materials – Import requires permits from the relevant UAE environmental and security authorities.
Renewal and Maintenance of a Dubai Import Code
An import code in Dubai is not a one-time registration—it must be renewed annually to ensure continued compliance with customs regulations. Failing to renew on time can lead to import restrictions, penalties, or even suspension of trade activities.
When to Renew
- The Dubai import code is valid for one year and must be renewed before expiry.
- Businesses should start the renewal process at least a few weeks in advance to avoid disruptions.
Step-by-Step Renewal Process
- Update Contact Details – Verify and update your contact details through the “Manage Contact Details” service on the Dubai Trade portal.
- Log in to Dubai Trade – Visit dubaitrade.ae/en/ and access the renewal section.
- Go to Business Code Renewal – Navigate to Service Centre > Dubai Customs > Registration Tools > Renew Business Code.
- Enter Business Code – Input your existing import code and system-generated captcha.
- Adjust Expiry Date – Ensure the new expiry date aligns with your trade license validity and set the renewal date as the current date.
- Upload Required Documents – Attach a valid trade license and passport copy if necessary.
- Submit and Pay Fees – Enter the captcha again, submit the request, and pay the AED 25 renewal fee.
- Receive Confirmation – Once approved, your renewed import code will be valid for another year.
Maintaining an Active Import Code
- Keep trade license up to date—an expired license leads to automatic suspension of the import code.
- Ensure accurate contact details—customs-related updates are sent via registered email and phone.
- Regularly check Dubai Trade portal for any policy updates or additional compliance requirements.
- Renew on time—delays can result in penalties or disruption in customs clearance.
Why an Import Code in Dubai is Non-Negotiable for Your Business
Documents Needed for an Import Code
To apply for Import Code Dubai, you must provide the following:
| Requirement | Details |
|---|---|
| Valid UAE Trade License | Required for all applicants |
| Passport Copy | Mandatory for new applications (Authorized Person) |
| Emirates ID Copy | Required for the authorized person |
| Company Email & Mobile Number | Contact details of the authorized person |
| Undertaking Letter | Must be on company letterhead |
| Emirates Post License | Required for renewal applications |
| Submission Process | All documents must be submitted via the Dubai Trade portal |
FAQS (Frequently Asked Questions)
How to check the import code?
Log in to the Dubai Trade Portal and go to the “Business Code Inquiry” section to check your import code.
Is a customs import code the same as an export code?
No, an import code is for bringing goods into Dubai, while an export code is for sending goods out of the UAE.
Do you have to pay import tax in Dubai?
Yes, the standard customs duty is 5% of the goods’ CIF (Cost, Insurance, and Freight) value. Alcohol is taxed at 50%, and cigarettes at 100%.
What is the import limit for Dubai?
Since January 1, 2023, customs duties apply to imports exceeding AED 300, reduced from the previous threshold of AED 970.
What is the import charge in Dubai?
Most goods are subject to a 5% customs duty on their CIF value, with higher rates for restricted items like alcohol and tobacco.
